Product Updates

Stay up-to-date with the latest features and releases from ContactMonkey that make your internal communications easier, faster, and more measurable. In this section, you’ll find detailed information on:

New tools and functionalities added to our internal email platform that enhance how you connect with your team
Improvements to tracking features that provide clearer insights into engagement metrics, so you can fine-tune your strategies
Announcements about system upgrades and how they can benefit your workflow

We know that internal communications software should be adaptable and innovative to meet the changing needs of your team. That’s why we’re constantly working to enhance ContactMonkey with new capabilities designed to improve how you connect with employees.

Explore updates that make it simpler to create and distribute internal emails, analyze open rates, and measure overall engagement.

improved

Feb 27, 2026

👥 Add authorized senders by team names

You can now add authorized senders by team name, making it faster to manage Send As Permissions for large groups. This update eliminates the need to manually add senders one by one, saving you time when setting up communications. What’s new: Search by team: Find and select entire teams within the Authorized Sender modal to ... Read more

new

Feb 26, 2026

✨ Custom Check: Your standards, your rules

ConfidenceCheck has quickly become a go-to safety net before hitting send, and now it’s even more powerful. With Custom Check, you get more control over what ConfidenceCheck reviews before your emails go out. Tailor rules to your organization’s unique standards and terminology, and make sure every send meets your internal guidelines. What’s new Create up ... Read more

improved

Feb 18, 2026

Increase Brand Default Colors (10 → 25)

You can now save up to 25 default Brand Colors (up from 10). This update helps teams with larger brand palettes reduce setup friction and avoid workarounds, especially for enterprise orgs that need more than 10 colors. What changed Increased the default Brand Colors limit from 10 to 25. Available now Learn more about Brand ... Read more

improved

Feb 17, 2026

Duplicate Send Protection

We know how stressful accidental double-emails can be for both you and your recipients 📨 To help keep your inbox reputation pristine and your team in sync, we’ve introduced a real-time duplicate send alert. What’s Changing? Starting today, if you attempt to send an email with a subject line that exactly matches another email sent ... Read more

improved

Feb 9, 2026

Managers Can Now Edit Team Templates

We've improved how Team Template permissions work to give Managers the access they need and provide a clearer experience for all users. What's new Managers can now edit Team Templates for any teams they belong to Basic Users now see a read-only preview when viewing Team Templates, with a clear message explaining their access level ... Read more

new

Jan 30, 2026

Instantly Restore Deleted Contacts in Your Directory

Accidentally deleted a contact from your Directory? You can now restore it instantly all on your own! We’ve added a Recover Contacts tool to the Directory, giving Admins and Owners full control over manual deletions from your ContactMonkey directory. 🚀 What’s New Instant Restore: Recover any manually deleted contact with one click. Total Data Integrity: ... Read more

new

Jan 22, 2026

ConfidenceCheck: New Accessibility Check and Interface Update

Interface Update We’ve updated ConfidenceCheck’s interface to give you more flexibility and clarity when reviewing your emails. The previous single check has been split into separate Editorial and Links checks, and you can now run each check individually or all at once — depending on what you want to review. You still get the same ... Read more

new

Jan 15, 2026

Stop an Email in its Tracks 🛑

Hit send too soon? No problem. You now have the power to stop a live campaign with our new Self-Service Cancellation feature. ✨ What’s New? Actionable Control: Find the Cancel option in the Actions side-menu for any "In-Progress" campaign. Transparent Reporting: Cancelled campaigns move to your Sent tab with a grey "Cancelled" tag. Analytics will ... Read more

new

Jan 5, 2026

ConfidenceCheck: Your Assistant for Error-Free Emails

Typos, broken links, and outdated info are every communicator’s nightmare. That’s why we built ConfidenceCheck—an AI-powered assistant for internal comms pros who want to send smarter, faster, and mistake-free. What ConfidenceCheck reviews ConfidenceCheck analyzes key areas of your email: Spelling and typos — Catches obvious misspellings and typos that could undermine your credibility. Link validity ... Read more

Product Updates

Transform how employees experience internal communications